Digital Ticketing FAQ

WHY ARE WE GOING DIGITAL?

  • Digital ticketing will allow for quicker entry to Vaught-Hemingway Stadium for all fans.
  • More and more events are transitioning to digital ticketing, including the NFL, CFP, bowl games, concerts, airline tickets, credit cards and more.
  • Digital ticketing will allow for a more contactless entry process into Vaught-Hemingway Stadium.
  • Due to a longer production schedule and extended renewal deadline, Ole Miss Athletics is unable to produce season tickets for every seat in Vaught-Hemingway Stadium in time for the start of the 2020 football season.
  • In the current climate, Ole Miss Athletics is looking to be as cost-efficient as possible.

WHAT ARE DIGITAL TICKETS?

  • Digital tickets are sent to your email address on file with the Ole Miss Athletics Ticket Office. Each game ticket can be instantly downloaded to your mobile device, added to your digital wallet (Apple or Google Pay wallets are best) and saved for gameday. Once you arrive at the gate, open your digital wallet to scan in each ticket.
  • Digital tickets can be easily sent to friends and family who are attending the game with you but who may be arriving at a different time. Log in to your account at OleMissTix.com to transfer your tickets any time!
  • Digital tickets can also be easily replaced by the account holder at any time. If you delete or lose the original email from the Ole Miss Athletics Ticket Office, log into your account and reissue your tickets to yourself via Print at Home on the My Account page.
  • Can’t attend the game? Digital tickets can be instantly uploaded to StubHub to be resold to other Rebel fans! Log in to your account at OleMissTix.com to access the Ole Miss StubHub Marketplace to sell your tickets at any time.

HOW WILL I RECEIVE MY TICKETS?

  • All season tickets will be emailed via mobile delivery starting mid-August. Season ticket holders will receive detailed information on how to download each game ticket to their mobile device prior to receiving the ticket email. The mobile delivery ticket email will include one link for each home game. Each link will include all of the game tickets for each account.
  • For example: John has four season tickets. He will receive one email with seven links. The first link will read “vs. Southeast Missouri” and contain four barcodes for each of his season tickets.
  • Customers are encouraged to download all seven games when they receive the digital ticket email in August.

WHEN WILL I RECEIVE MY TICKETS?

  • Season tickets will be sent to the email address on file for each account holder in mid-August, approximately 2 weeks prior to the first home game.
  • The distribution date will be finalized following the conclusion of seat selection.

HOW WILL PARKING BE HANDLED?

  • Gameday parking operations will not make any changes from 2019 football season policies for the 2020 season.

I DON’T WANT DIGITAL TICKETS, HOW DOW I GET A PHYSICAL TICKET?

  • Customers who wish to print their tickets at home can do so by logging in to their account at OleMissTix.com and selecting to reissue their tickets to the Print at Home method. Each ticket should be printed on an 8.5×11″ piece of paper.
  • If you need assistance with your digital tickets, please contact the Ole Miss Athletics Ticket Office.

ALL OF MY TICKETS ARE ON ONE ACCOUNT, BUT WE ARRIVE AT THE GATE AT DIFFERENT TIMES. HOW WILL WE GET TICKETS TO EACH PERSON IN OUR GROUP?

  • Each season ticket holder has the option to transfer their tickets to friends and family via their online account at OleMissTix.com. You can log in to your account and select the Transfer Tickets option to send tickets to multiple people who will be attending the game with you. Transferring tickets is free and can be completed at any time through your online account. For instructions on how to transfer your tickets, please click here.
  • The season ticket holder will be able to specify the game and seat for each individual transfer.

I HAVE PREMIUM TICKETS. WILL I STILL BE ABLE TO GO OUT TO THE GENERAL SEATING AREA FROM OUR CLUB OR SUITE?

  • The same exit/re-entry policy from 2019 will remain in place for the 2020 season.  Tickets must be scanned in order to EXIT and RE-ENTER any premium areas.  Premium ticket holders are not permitted to enter any other club or suite level without a valid ticket for that area.
  • In the event a premium ticket holder does not have a mobile ticket to exit scan to the general seating area, they will be given a one time pass to leave and re-enter their area.  You must have the pass to re-enter.

I CAN’T FIND THE EMAIL WITH MY MOBILE TICKETS, WHAT DO I DO?

  • If you did not receive the original email containing your digital tickets, at any time you can log in to your account at OleMissTix.com to reissue your tickets to yourself. This feature is available to instantly re-send any game or seat at any time to yourself via email.

I DON’T HAVE AN EMAIL. HOW WILL I GET MY TICKETS?

  • Please provide your email address to the Ole Miss Athletics Ticket Office as soon as possible to receive your tickets.  In the event an email address is not available at the time of printing, a staff member will reach out to the season ticket holder to obtain this information.

I WANT TO HAVE SOMETHING TO REMEMBER THE 2020 OLE MISS FOOTBALL SEASON. WHAT ARE MY OPTIONS?

  • Ole Miss Athletics is exploring options to offer commemorative season ticket souvenirs to fans who would like them.  As more information is available, it will be sent to each season ticket holder.

I DON’T HAVE A SMARTPHONE. HOW DO I ACCESS MY TICKETS?

  • Digital tickets may be printed at home for customers who do not have a smartphone to access their tickets on gameday. All digital tickets should be printed on an 8.5×11” piece of paper.
  • Please do not print QR Code tickets. As necessary, contact the Ole Miss Athletics Ticket Office to receive proper Print at Home tickets, or log in to your account at OleMissTix.com to reissue your tickets to yourself as Print at Home tickets

MY PHONE DIED IN THE GROVE. HOW DO I GET MY TICKETS?

  • New for the 2020 season, power banks will be located around the stadium and outside of gates for fans to charge their phones.
  • In the event your phone dies prior to scanning into the stadium, you can visit the north entrance of The Pavilion for a quick charge before entering the stadium.

HOW CAN I ACCESS THE DIGITAL PROGRAM AND ROSTER CARDS FOR EACH GAME?

  • Each game program and team roster card will be available online prior to each home game. Please click here to access.